Fighting 15s is closed from 15 March to 15 April 2019, and will be reopening on 16 April.
The closure period was originally intended as our Brexit closure period so adjustments could be made to the online shop to account for changes to cross-border taxation, and so that we could clear all international orders before any such changes took place. We have at all times assumed the worst – that a no-deal Brexit will happen on 29 March. At the time of writing, it still might.
Accordingly, we booked holiday for some of this period so that Brexit could blow over in peace, so even with potential changes arising this week from decisions in Parliament, Fighting 15s was always going to be closed for two weeks. Some of this “holiday” time was going to be used to rearrange more of the workshop, sort out parts of the online shop, and in general get Fighting 15s fitter for business on 16 April. Plus, with Ian going away for a few days the business is going to be a bit short-handed at this time.
Fighting 15s has been experiencing something of a spate of panic buying from customers. When three weeks’ worth of orders came in last week, we knew we had to shut anyway to cope. This amount of work takes us up to and beyond our holiday period, so we decided to stick to our original closure dates. We work full time on Fighting 15s by the way, and we’re currently running flat out. Even so, we will not get some orders completed, and accordingly are focusing on international orders first.
We appreciate that the spate of temporary closures is inconvenient for customers. However, it is important that we serve those many customers who have already placed orders, and get their orders out as promptly as possible.
One customer asked why only Fighting 15s is affected, and the answer is down to the nature of our business and the products we sell. In short:
1. We are VAT registered, so there is a potential for double-taxation on international orders placed this side of Brexit but posted the other side of a sudden no-deal Brexit. The terrible uncertainty of what trading conditions are going to exist is one of the reasons why we forecast Fighting 15s would have to close from 15 March to 15 April to get all orders out the door and to adjust the website to cope. All that stuff on the news about businesses clamouring for clarity? It’s true.
2. We don’t have the staff to deal with an abnormal number of orders caused by one freak event. It’s not worth employing anyone with no experience just to get over a short period of high numbers of orders, when normality will resume somewhen.
3. Our products mostly come from the other side of the world. Customers are concerned about the future, easy availability of the high quality ranges that we sell. For wargames businesses in the UK that make and sell their own ranges, there is only the uncertainty of future metal prices and of the future availability of rubber moulding discs. There is no question about the future of our own ranges, such as Gladiator Miniatures, for example.
Fighting 15s fully intends to continue to import and represent AB Figures and Eureka Miniatures beyond Brexit. We have just placed orders for new releases from both manufacturers, but with manufacture, dispatch and shipping taking nearer three months nowadays these will not be arriving in the UK soon. Our first restocks for the year are now arriving and a number of items marked out of stock on the site will shortly be restored.
Fighting 15s will be at Salute this year on Colonel Bill’s stand. We are not taking orders for the show (although Colonel Bill’s can for the unit packs it stocks) because the show is actually in our holiday period, and because Eureka and AB are there as well. Ian has booked several days in London around Salute with the aim of talking to AB’s Tony Barton and Eureka’s Nic Robson.